Shipping Policy

Last Updated: 5 Dec 2023

Thank you for choosing Vijay Library for your literary needs. Please review the following Shipping Policy to understand how we handle the delivery of your ordered books.

Processing Time:
– Orders are processed within 1-2 business days after payment confirmation.
– Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:
– We use reputable courier services to ensure reliable and timely delivery of your books.
– The shipping method may vary based on your location and the weight of the order.

Shipping Rates:
– Shipping rates are calculated based on the total weight of your order and the destination address.
– The shipping cost will be displayed during the checkout process.

Delivery Time:
– Delivery times may vary depending on your location. Standard delivery times range from 3 to 7 business days.
– For international orders, delivery times may be longer and can vary based on customs processes.

Tracking Information:
– Once your order is shipped, you will receive a confirmation email with a tracking number.
– You can use this tracking number to monitor the progress of your delivery.

Payment Method:
– We currently accept bank transfers as the primary payment method.
– Orders will be dispatched only after the payment is cleared and verified.
– Please ensure to provide accurate payment details to avoid delays in order processing.

Order Confirmation:
– You will receive an order confirmation email once your order is successfully placed.
– Please review this confirmation and contact us immediately if there are any discrepancies.

Undeliverable Packages:
– In the event that a package is undeliverable due to an incorrect address or other issues, we will attempt to contact you for clarification.
– Additional shipping fees may apply for re-delivery or correction of address details.

Lost or Damaged Items:
– While we strive to ensure the safe delivery of your order, Vijay Library is not responsible for lost or damaged items during transit.
– Please contact the courier service directly to address such issues and inform us for further assistance.

By placing an order with Vijay Library, you agree to comply with the terms and conditions outlined in this Shipping Policy. If you have any questions or concerns, feel free to contact our customer support team at contact@vijaylibrary.com.

Thank you for choosing Vijay Library, and happy reading!